Service Co-ordinators

Job location

Calderdale

Salary

£24, 294 - £31, 364 per annum, pro rata

Reference

CC016

Hours per week

37

Closing date

28th Jul, 2024
Job Description

Permanent | 1 x 37 Hours per week 1 x 18.5 hours per week


Office Base: Calderdale Royal Hospital and Huddersfield Royal Infirmary  

We are looking for a creative and resourceful Social Care Service Co-ordinator to work with the Hospital Discharge Team (covering Calderdale Royal Infirmary and Huddersfield Royal Infirmary). The team sits within the Prevention and Early Help Service, which is part of the Adult Services and Wellbeing Directorate at Calderdale Council. Our role is to work with and support adults from the age of eighteen with a safe and timely discharge from hospital.  We have a home first ethos and strive to put the person at the heart of assessments. 


In Calderdale Metropolitan Borough Council, we like to do things differently. We are distinctive, diverse, kind, and inclusive. If working ‘at place’ with a strong sense of community appeals to you, then you should give this opportunity some serious consideration for your next career move.

  
The Social Care Service Co-ordinator position is a valued and vital role that specialises in working with adults who have may have additional requirements to live their largest life. 


As a Social Care Service Co-ordinator you will be working intensely to get to know the people who reach out to us for help and support, understand their requirements and work hard to support them to achieve their aims, goals and aspirations. 


Social Care Services Co-ordinators are typically in high demand, making sure the conditions are created so that the people who need us live their chosen life, remain happy, independent and in control, doing the things that really matter most to them with the people and things they love. 


Working with individual people means the role can very varied, where no two days are ever the same. As a service-coordinator you will have a pivotal role as part of the hospital discharge team in supporting individuals to maximise their potential and improve their quality of life and overall wellbeing. 

What we are looking for:
Ability to relate to people Your role as a Social Care Service Co-ordinator is to have direct contact with people, usually on a face-to-face basis. To join our existing teams, you will have an expert ability to quickly develop a trusting relationship with people, utilising a kind, empathetic and friendly approach. You must be able to not only listen deeply to what people are telling you but also be skilled at adapting your own communication to ensure you get the best out of the interactions you have with the people who call upon our support.   
Resourcefulness and creativity You will recognise that formal services are not always solutions. You will need to be useful, resourceful, and creative when it comes to drawing on the strengths of our people, their wider networks, as well as your local knowledge of the community assets available to problem solve and meet their requirements. You will need to be confident to challenge the status quo or preconceived ideas to enable this happen. 
Adult Social Care Knowledge The type of person who will do well in this role will have experience and knowledge of adult social care. You may have direct lived or living experience of adult social care yourself, or maybe involved or close to someone who has. You may be a care worker or in a similar role and looking for your next career move. Whoever you are and whatever your experience is, it will provide you with a sound platform to build upon to fulfil the role of a Social Care Service Co-ordinator and we would love to hear from you.

  
Values driven We want Social Care Service Co-ordinators whose values mirror our own and treat our people with the respect they deserve. Our service recognises that people are experts in their own lives. Social Care Service Co-ordinators sometimes find themselves challenging the circumstances and environments that discriminate, stigmatise, marginalise, exclude or oppress. We need Social Care Service Co-ordinators who respect the dignity and diversity of the people we are here for. Our service is responsible for making sure our people live as independently as possible for as long as possible. We take a proportionate approach and involve ourselves in people's lives in the least intrusive way possible, doing no harm and always in their best interests. 


Why join us:                    
We are a friendly community– Our recent staff survey revealed that people who work with us feel they work in an environment where there is a strong sense of community, where colleagues are friendly and support each other.

We are indeed an extremely friendly and happy bunch of people with an all-inclusive culture that understands the value of diversity. Our goal is to create a diverse workforce which reflects that of the community we are here to serve. Our workplace has a community feel where we look out for one another and take our team and individual wellbeing seriously. Our culture of kindness is the golden thread that runs through all of us. When something needs to get done, we rally together, support each other, and draw on our networks and resources to make it happen. 
If you are a team player and value being part of a core team then this is the job for you. The success of our work is down to our excellent team working. You will be joining some of the best and most experienced Social Care Practitioners in the business, who will be on hand to support your career move to us. Your practice will also be supported by a team comprised of a range of internal and external experienced health and social care professionals with various specialist backgrounds, each bringing something unique to the team. 


Opportunities for Personal and Professional Development – Our teams report to have supportive management who are available to help them work through some of the more challenging aspects of the work and encourage innovative and creative practice. As a Social Care Service Co-ordinator this may be career progression for you, however the onward possibilities are endless. As an organisation we will support your practice with monthly supervision as well as quarterly ‘shared conversations’, to focus in on your performance, your progress, development, and future career aspirations. We offer several developmental training opportunities and trainee ‘on the job’ apprenticeships, including the Social Work degree. 


Rewarding job and able to make a difference – Social Care Service Co-ordinators who work with us say they make a real difference to the lives of others daily. As an Adult Services and Wellbeing Directorate we perform well in terms of doing all we can to make sure people live independently in their own homes with their loved ones around them. A high proportion of people who reach out to us also report feeling safe & secure and that their quality of life is improving. Most people who ask for our support say they feel satisfied with the support they receive. Many of the people we support write in to tell us the difference our service has made to their lives and offer their compliments to the Social Care Service Co-ordinator involved. 


A plethora of other benefits – Including generous and progressive annual leave allowance, discounted leisure centre membership, discounted public transport, tax free bikes, salary sacrifice car scheme, credit union, discounted theatre tickets, free legal and financial advice, plus many other discounts through our partnerships with local businesses.

Closing date: 28th July 2024   
Interviews: 7th August 2024 


How to apply…
Apply online, ensure you cross reference the person specification and tell us within the relevant section of how you meet the person spec.  
We always encourage potential applicants to contact us for an informal and confidential chat:
Hospital Team Positions: Joanna Hope (Hospital Team Manager) joanna.hope@calderdale.gov.uk 07734460692

We may utilise digital interview methods.

As part of our Vision (https://www.calderdale.gov.uk/vision/) we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working / job share opportunities.

On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change.

Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel.

For support on your application please read our Application Booklet or visit our Employment Hub.
We reserve the right to close vacancies prior to the advertised closing date, an early submission is advised.